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Sign in to see live tracking↩️ Return or refund
Start it from your order page★ Cancel Prime membership
Cancel online in under a minute✉️ Email us
info@solfenity.com · reply within 24 hours
Returns & refunds
30-day money-back guarantee on physical products, counted from the day your order is delivered. Sign in, open your order and choose Request return. Refunds go to your original payment method within 5 to 7 business days after we receive the item.
| Return shipping | |
|---|---|
| Prime members (after first paid month) | Free, we send a prepaid label |
| Guests and members in their free first month | Paid by you. Original shipping is not refunded. |
| Damaged or wrong item (everyone) | Free, plus a replacement |
The Prime membership fee is not refundable. You can cancel anytime to stop future charges. Full details: Refund policy
Shipping
Orders ship within 1 to 2 business days. A tracking link is emailed as soon as your order ships. Shipping policy
Prime membership
How do I cancel? Cancel online here.
When am I billed? Your first month is free. After that you're billed monthly. Your next billing date is under Subscriptions in your account.
I was charged after cancelling. Email us and we'll refund it.